Services + Booking

Bike Workshop Guildford

Book Your Service with Confidence

At Spanner and Spoke, clear communication and transparency sit at the core of every service, so you always know what your bike needs, why it needs it, and what it will cost before any work is done. The signature “weekend to weekend” service lets riders drop off a mud-splattered bike after a big weekend in the Surrey Hills and collect it the following weekend fully cleaned, carefully serviced, and ready to roll, turning workshop time into riding time without any hassle.

This is the place to make a regular bike check-up feel as natural as planning your next ride, and to build a long-term relationship with mechanics who are as invested in your bike as you are. 

General Service

Keep your bike running smoothly, safely and efficiently with our comprehensive yearly service. Designed to maintain performance and prevent costly issues, this service includes a full safety check, adjustment of key components, lubrication of moving parts and inspection of wear items such as brakes, chain and drivetrain.

A regular annual service not only extends the life of your bike but ensures it’s always ready for the road, trail or commute ahead.

Weekend to Weekend

Our Signature “Weekend to Weekend” service is designed for riders who want maximum trail time with zero maintenance hassle. After a big weekend in the Surrey Hills, simply drop off your mud-splattered bike and leave the rest to us.

Over the week, we’ll give your bike a thorough clean, carry out a detailed service check, tune key components and make sure everything is running smoothly and safely. When the next weekend rolls around, your bike will be fully prepped and ready to hit the trails again.

Repairs & Diagnostics

If something doesn’t feel quite right, we’ll find the problem and fix it properly. Our repairs and diagnostics service covers everything from brake and gear issues to drivetrain wear, wheel alignment, bearing replacements and more.

We take the time to accurately diagnose faults before carrying out repairs, ensuring you receive honest advice, transparent pricing and reliable workmanship every time.

Custom Work

Looking to upgrade or personalise your bike? Our custom work service is perfect for riders who want something tailored to their needs. From component upgrades and performance enhancements to bespoke builds and aesthetic improvements, we’ll work with you to create a setup that suits your riding style and goals.

Whether it’s a small upgrade or a full custom build, we combine precision, experience and attention to detail to deliver outstanding results.

How often should I have my bike serviced?

We recommend a full service at least once a year for regular riders. If you ride frequently, commute daily or use your bike in wet or muddy conditions, you may benefit from servicing every 6 months to keep everything running safely and efficiently.

How long does a service or repair take?

Most standard services are completed within the same day. Repairs and diagnostics can vary depending on the issue and parts required. We’ll always give you an estimated timeframe once we’ve assessed your bike.

Do I need to book in advance?

Yes, we recommend booking in advance to secure a convenient time slot. Our online booking system allows you to choose your service and preferred appointment quickly and easily.

What happens if additional repairs are needed?

If we discover any additional issues during your service, we’ll contact you before carrying out extra work. We provide clear explanations and transparent pricing so you can decide how you’d like to proceed.

Can you help with upgrades or custom builds?

Absolutely. Whether you’re looking to improve performance, comfort or aesthetics, we offer custom work tailored to your riding style and goals. Get in touch or book a consultation to discuss your ideas.

What should I bring to my appointment?

Please bring your bike in clean where possible, along with any specific parts or accessories you’d like fitted. If you’ve been experiencing a particular issue, let us know as much detail as you can — when it started, what it feels or sounds like — as this helps us diagnose the problem more efficiently.

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